1. Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Date of birth (if required)
- Gender (optional)
- Emergency contact (for selected programs)
- Billing and payment information
- Address (when required)
Health Information
For certain programs, such as yoga, rehabilitation, active aging, or movement classes, we may request limited health information to ensure participant safety. Providing this information is voluntary but may be necessary for us to recommend appropriate programs.
Technical Information
When you use our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on the website
- Cookies and analytics data
2. How We Use Your Information
We use your information to:
- Process class registrations
- Manage course enrollments
- Deliver online learning materials
- Respond to inquiries
- Process payments
- Send booking confirmations
- Provide customer support
- Improve our programs and website
- Personalize your experience
- Send newsletters and promotional offers (only if you choose to receive them)
- Comply with legal obligations
3. How We Use Your Information
Our website may use cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
- Enhance user experience
You may disable cookies through your browser settings, although some website features may not function properly.
4. Sharing Your Information
We do not sell your personal information. We may share your information only when necessary with:
- Payment service provider
- Website hosting providers
- Email service providers
- Online learning platforms
- Professional instructors delivering our programs
- Government authorities when required by law
All third-party providers are expected to maintain appropriate confidentiality and security standards.
5. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. While no online system can guarantee absolute security, we continuously work to safeguard your information.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services
- Meet legal and accounting obligations
- Resolve disputes
- Improve future services
When information is no longer required, it will be securely deleted or anonymized.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw your consent
- Object to certain processing activities
- Request a copy of your personal data
When information is no longer required, it will be securely deleted or anonymized.
8. Children’s Privacy
Some Active Energy programs are designed for children. Personal information relating to children should be submitted by a parent or legal guardian. We encourage parents and guardians to supervise their children’s online activities.
9. Third-Party Links
Our website may contain links to third-party websites. Active Energy is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date. Continued use of our website after changes have been posted constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
Email: info@activeenergy.id
Website: https://activeenergy.pinus.id/
We will respond to privacy-related inquiries as promptly as reasonably possible
Email: info@activeenergy.id
Website: https://activeenergy.pinus.id/
We will respond to privacy-related inquiries as promptly as reasonably possible